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Accept Payments in the Planning Center

Give families and friends the flexibility to make payments in the Planning Center.

✋ To use this feature, you must be registered with Deluxe Merchant Services.

Not registered? Click here to get started.

Set up the feature

First, click on the Settings icon.

On the left sidebar, click Planning Center > Payments.

settings, then planning center settings

Toggle Show in Planning Center to On.

Then, select the Financial transaction you would like Planning Center transactions to go to.

You must select a Deluxe Financial transaction.

payment settings

 

Planning Center

Once you've turned on Payments, your families will be able to see a Payments page under the Plan tab in the Planning Center.

From here, family members that have Editor permissions in Planning Center can Make a payment, and view payment history.

payments page in the PC screenshot

 

Make a payment

To make a payment, select the Make a payment button.

Enter the Payment amount.

Select either Bank draft or Credit card.

Fill in the required information based on the payment option.

Select the Pay now button.

Once processed, the family will see a Payment complete page and receive an emailed receipt.

make a payment page in PC screenshot

 

View payment history

Completed payments are visible on the main Payments page to members with the Editor role.

You'll see the Name, Date, Payment method, Status, and Amount.

Payments made in Passare will not show as a line item in the payment history of Planning Center but will be noted in the Subtotal section under Other transactions.


Payments & Adjustments page

Payments made in Planning Center show (PC) after the Source on the Payments & Adjustments page.

They cannot be edited here, but they can be refunded from this page.

Refunded payments will create another line item on the Payments & Adjustments page as well as in the Planning Center.

 

Notifications

You'll receive a Passare notification when Planning Center payments are successful, declined, or charged back.

Passare notification for declined payment

You can also receive email or text notifications for this activity.

Email notification for chargeback payment

To set this up, open your Notification preferences from the bell icon or your Profile.

Bell icon open with arrow pointing at gear icon

Under the Planning Center section, toggle on email notifications next to Payments.

Notification preferences page showing Planning Center Payments toggles

Now, for any case that you're assigned Funeral Director or Secondary Arranger, you will get notified of their Planning Center payments.

 

Need more information?


Need Help?
Email us at support@passare.com or call (800) 692-5111.