Manage notifications

Keep up with all your Passare activity using notifications.

    Update your profile

    First, update your profile with your contact information if you'd like to receive notifications via text or email.

    To do this, click on your picture in the top-right and select Profile.

    Profile dropdown

     

    Email notifications go to your correspondence email address. This will default to your login email, but you can change it if you'd like to receive notification emails elsewhere.

    To change it, uncheck the Same as login email address box and edit the correspondence email field.

    Update correspondence email field

    Do not update the first email address field - this will change your login email!

     

    If you'd like to receive text message notifications, make sure your mobile phone number is added. 

    Mobile phone number field in Profile

    Mobile numbers will not be made public but will only be used to receive text alerts.


    When everything is updated, remember to save!

     

    Notification settings

    Next, configure your notification settings from Alert preferences.

    At the top of your screen, select Notifications and click the gear icon.

    Notifications settings gear icon

     

    Choose what activity you want notifications for using the toggles. You can select different types of notifications per activity such as bubble alerts, text message, and/or email.

    Alert preferences modal

    You can receive notifications based on the following activity:

    • eSignatures - when a family signs a document through the Planning Center via eSignatures
    • Events - when an upcoming event is scheduled (timing of this alert depends on the event's settings)
    • Inventory - when inventory is low
    • Mentions - when another Passare user @mentions you in a note or comment
    • Merchandise pinned - when a family pins merchandise via Planning Center Merchandise feature
    • Planning Center activity - when a family fills out information in Planning Center
    • Planning Center payments - when a family makes a payment in Planning Center
    • Reports - when your report is ready for download
    • Shared tab removed - when another Passare user has deleted your shared Dashboard tab off their view
    • Reminders - when your reminder reaches its due date & time

    Once you've selected your preferences, click Save.

     

    Commonly asked questions

    Q: Is there a charge to receive text alerts?

    A: Text alerts are free with your Passare subscription, although normal text rates from your carrier do apply. See your mobile contract for information on your rates.

    Q: Does entering my mobile number in My Profile automatically sign me up to receive text alerts?

    A: No, Passare will only start sending you texts once you have told it to do so. You'll need to toggle on the notifications you'd like to receive.

     


    Need more information?


    Need Help?
     Email us at support@passare.com or call 1-800-692-5111.