Create an At-need case

Record decedent information like vitals, family members, goods & services, and more in an At-need case.

Create an At-need case

Once you log in to Passare, select the Add icon at the top of your screen.

Then select Case > At-need.

Add > case > at-need

 

This will open the case creation modal.

Enter details like decedent First name, Last name, and first call information.

Case creation modal


To create multiple cases at once, use the checkbox labeled Create another case.

As long as this is checked, you will be able to create cases back-to-back.

Create another case checkbox

 

Click Create to add the case. You will be taken to the Vitals page where you can add more details.

Vitals page

 

While the First and Last Name are the only required fields, we recommend entering as much information as possible, such as:

✔️ Gender

✔️ Date of Birth

✔️ Social Security Number

✔️ Date of Death

This information will be used to auto-populate forms, reports, in website integrations, and more.

Once you add all of the information, be sure to Save.

 

After saving, use the Next button or select another page to continue filling out case details.

Next button and case navigation

 

Need more information?

The system will guide you through various pages when creating the case. For detailed information on how to fill out each page, review the resources below:

 

Need help? Email us at support@passare.com or call 1-800-692-5111.