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Case tags setup in Passare

Add, edit, and archive Case tags in Passare.

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    Don't see this feature? Check your Roles & Permissions settings or contact your Passare Admin to get it turned on.

     

    Add Case tags

    Go to Settings > Cases > Case tags.

    Case tags menu

    Click Add.

    arrow pointing to add button

    Add the Tag Name and select the Case Type.

    Tag Examples:

    • Referral Source - Want to know where your referrals are coming from? Consider using tags such as Online, Hospice, or Hospital to run reports to find out.
    • Types of Cases - You can also use tags to filter by types of cases, such as Social Services or Indigent to give you data on how many of these cases you have each year.

    Add the Tag Name and select the Case Type. 

    If you want a tag automatically assigned to the case when it's created, toggle Auto-apply ON.

    auto apply toggle

    To keep adding more tags, click the Add another checkbox.

    add another checkbox

    Click Add.


      Edit Case tags

      To edit a case tag, go to Settings > Cases > Case tags.

      Select the tag you want to change.

      arrow pointing to case tag menu item

      Make changes in the Edit tag slide-out.

      edit tag slideout menu

      Click Save.

      If you rename a tag, it will change the name of the tag on all existing cases.

       

      Archive (delete) Case tags

      To archive a case tag, select the three dots next to the tag.

      Click Archive.

      elipses menu

      When archiving a tag, you can assign a replacement tag for existing cases.

      Choose a replacement tag from the drop-down.

      arrow pointing to dropdown menu

      If you want to archive a tag and not replace it, leave the drop-down as Don't replace this tag.

      dropdown showing "Don't replace this tag"

      If you want to archive the tag and not replace it, leave the drop-down as Don't replace this tag.

      Click Archive.

       

       

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      Need help?
      Email us at support@passare.com or call (800) 692-5111!