Vital statistics page

After completing the First Call page, enter Vital Statistics to continue building your at-need case.

Vital statistics

Information already entered on the First call page will auto-populate in the information fields in Vital Statistics page, but you will continue completing additional information for this case.

Basic information

Enter information for the decedent, such as Title, Middle Name, Gender, and Marital Status.

Vitals statistics page screenshot


NOTE:  Select Yes for History of US Military Service to see the Veteran Info page.


Scroll down to fill out Father, Mother, Beginning of Life and End of Life.

Father mother fields


Cause of death

Then use the drop-down to select Method of Death.

You can add further descriptions in Cause of Death Line 1-4.

If you need additional lines, select Add Death Cause Line.

You can later remove this line, if needed, by selecting the X to the right.

Cause of Death


Self-identification and internal notes

Add the decedent's Race, Ethnicity, Citizenship, and Education & Occupation.

Self identification & education fields


Add any notes to the Internal Notes section.

If you'd like to tag someone, type @, select their user role or specific name from the drop-down, and Add Note.

Adding Internal Notes

Be sure to Save.

Once you have Saved continue to next page: Family & Friends


Need help? Email us at or call 1-800-692-5111.