Add & Edit Custom Fields

Does Passare not have a field you need? No worries! You can add a custom field to meet your specific needs.

Add Custom Fields

Click Settings to access Case settings. 

Select Custom fields under Cases.

To create case-specific fields, select the appropriate case type tab. If you would like this field available on all cases, stay selected on the All tab.

Click Add Field to add a new custom field.

Enter the Field Label and select the Field Type. The field type will vary based on the information you want to gather.

Use the Pages dropdown to specify where the custom field appears within the case.

Select the Checkmark to Save.

Edit Custom Fields

To edit a custom field, select the Pencil next to the field.

Update the information and Save. 

Delete Custom Fields

To delete a custom field, select the Trash Can to the right of the field. 

Find Custom Fields in a Case

Your custom field will now appear on the page you selected in the Pages dropdown. 

If nothing was selected, the field will appear on the Custom Fields page.

You can add information to any page the custom field appears.

Make sure to Save!

Need more information?

• Run & customize user reports

• Create a custom form or template

Need Help? Email us at support@passare.com or call (800) 692-5111!