Track Cases in the Passare Mobile App (beta)

Create a chain of custody for every decedent and their items in the Passare mobile app.

✋ Heads up! Before you begin, make sure you have downloaded Passare mobile.

Jump ahead to

💡 Using a shared device? Set up passcodes to give your staff easy access!

Track bodies

Tracking those in your care starts the moment you pick up the body. Passare mobile lets you create the case and log tracking details from anywhere.

Add or edit a case

First, access the case you need to track. You can either add a new case or find an existing one.

If you are adding a case, click the plus icon and select Case. Fill in case details like case type, branch, and name.

Add case in mobile

Add case fields

If you are editing a case, go to the case and tap the plus icon. Then select Location.

Add location

choose location

Next, fill out the following Tracking fields.

fill out location, decedent id, descriptions, photos, sign

⚠️ Missing some buttons? Tracking is determined by roles and permissions. For help, reach out to us at support@passare.com or (800) 692-5111.

Assign a location

Next, assign a location to the case. Use the scanner tool to scan a location code or select the arrow to view your list of saved locations.

Location field showing arrow and scanner tool options

By clicking the arrow, you can search your list or find a location using the GPS tool.

Location list showing search bar and GPS tool icon

The GPS tool allows you to select your current location, drop a pin, or select from nearby locations.

GPS view

Assign a Decedent ID

Attach a tracking band to the body's ankle or wrist. Then, use the scanner tool to scan the code in the Decedent ID field.

💡 Need wristbands? As a convenience to you, we sell QR code wristbands. For questions or to place an order, contact us at support@passare.com or (800) 692-5111!

Decedent ID field with scanner tool icon

Scanner tool showing QR code

📸 Taking pictures in the dark? Use the flashlight tool to light up your space! 

If a body has been assigned more than one Decedent ID, the most recent ID will appear on the Track page. Tap the decedent's name to view every decedent ID associated with the body. 

most recent decedent ID on track page
Decedent ID


Add photos

Next, upload photos of the decedent to keep on record using the camera icon.

Camera icon to add decedent photo

You will have the option to take a new photo or choose from your library.

Take or choose photos

Once photos are uploaded, thumbnails will display in the Photos section. Click on a thumbnail to view in full screen, and swipe to see all photos uploaded here.

Uploaded photos

Sign

Lastly, sign for the tracking activity you've logged. While this step is not required, it does help authenticate the actions recorded in the app.

To sign, type in your name, then click the pen icon.

Sign field with typed name and pen icon

Draw your signature in the box and click Done. You can also clear the signature using the redo button.

Drawn signature in signature field

For quick access, the current location of a body be displayed on the Cases page.

Case page showing current location of a case

Track items

Next, you can log the decedent's personal items. From the case, tap the plus icon and select Item.

Plus icon

Add item

Add up to 5 items per entry on this page by typing in each box.

Keep in mind that all of these items will share the same location, action and photos. (But they can be edited individually!) 

Multiple item entry form

Log the location of the item(s) by selecting from your list or scanning a code.

Assign location to items

Assign an action to these items by clicking the arrow on that field. 

Assign action to items

You will be prompted to select if these items should remain with the decedent, return to the family, be disposed of, donated, or other.

Make a selection and click Done.

List of item actions

Select the camera icon to take a picture of items or choose from your library.

Camera icon to add item photos

Take or choose photo

Once you have uploaded photos, you can tap on its thumbnail to view them in full-screen mode.

Uploaded item photos

Here, you can toggle between multiple photos and delete any, if needed.

Delete and toggle item photos in full screen mode

Click Done to save.

To edit or delete an item, find it on the Track page within the case.

Select the item then tap the pencil icon.

Track page showing entered decedent and item

Pencil icon in item entry

To edit item details, update the necessary fields and click Done.

Item editing form with Done button

To delete an item, click Delete at the bottom of the entry.

Item delete button

Then, confirm the deletion.

Delete item confirmation

 

View tracking history

You can view the tracking history of each decedent and their items. The history will show you the detailed chain of custody.

From the Track page, select the decedent or item name that you want to view.

Track page showing decedent and item entry

Select Show history to view the details of this decedent or item.

History will show users, timestamps, descriptions and photos of previous activity.

Show history link

You can also view history on the Tracking page in Passare.

Tracking page in Care Center

Void a location

To void a location, click on the location entry in History.

Location history with clickable entries

Select Void location and confirm.

Historical location entry with details and void button

Void location confirmation

Voided locations will be indicated by red text and strikethroughs.

Voided location in red and strikethrough text in history

Roles & Permissions

You can customize what your staff see in the mobile app on the Role manager page under the Parent organization settings.

Roles page

Select the role you want, then scroll down to find the Mobile app (beta) settings. Here you can choose which areas of the mobile app a person with this role has access to. Staff will only see areas of the mobile app you’ve given permission. Other areas of the app will not be visible.

Role manger page - mobile app settings


Need More Information?



Need Help?
 Email us at support@passare.com or call (800) 692-5111!