Track Cases in the Passare Mobile App (beta)

Create a chain of custody for every decedent and their items in the Passare mobile app.

Jump ahead to

• Track bodies
• Track items
• View tracking history
• Void locations
• Roles & Permissions

 

Track bodies

Tracking those in your care starts the moment you pick up the body. Passare mobile lets you create the case and log tracking details from anywhere.

Add or edit a case

First, access the case you need to track. You can either add a new case or find an existing one.

If you are adding a case, click the plus icon and select Case. Fill in case details like case type, branch, and name.

 

If you are editing a case, go to the case and tap the plus icon. Then select Location.

Next, fill out the following Tracking fields.

Assign a location

Next, assign a location to the case. Use the scanner tool to scan a location code or select the arrow to view your list of saved locations.

 

By clicking the arrow, you can search your list or find a location using the GPS tool.

 

The GPS tool allows you to select your current location, drop a pin, or select from nearby locations.

Assign a Decedent ID

Attach a tracking band to the body's ankle or wrist. Then, use the scanner tool to scan the code in the Decedent ID field.

If a body has been assigned more than one decedent ID, the most recent decedent ID will appear on the Track page. Click on the decedent's name to view every decedent ID associated with the body. 

Add photos

Next, upload photos of the decedent to keep on record using the camera icon.

 

You will have the option to take a new photo or choose from your library.

Once photos are uploaded, thumbnails will display in the Photos section. Click on a thumbnail to view in full screen, and swipe to see all photos uploaded here.

 

Sign

Lastly, sign for the tracking activity you've logged. While this step is not required, it does help authenticate the actions recorded in the app.

To sign, type in your name, then click the pen icon.

 

Draw your signature in the box and click Done. You can also clear the signature using the redo button.

For quick access, the current location of a body be displayed on the Cases page.

Track items

Next, you can log the decedent's personal items. From the case, tap the plus icon and select Item.

 

Add up to 5 items per entry on this page by typing in each box.

Keep in mind that all of these items will share the same location, action and photos. (But they can be edited individually!) 

 

Log the location of the item(s) by selecting from your list or scanning a code.

 

Assign an action to these items by clicking the arrow on that field. 

You will be prompted to select if these items should remain with the decedent, return to the family, be disposed of, donated, or other.

Make a selection and click Done.

 

Select the camera icon to take a picture of items or choose from your library.

 

Once you have uploaded photos, you can tap on its thumbnail to view them in full screen mode.

 

Here, you can toggle between multiple photos and delete any, if needed.

Click Done to save.

 

To edit or delete an item, find it on the Track page within the case.

Select the item then tap the pencil icon.

 

To edit item details, update the necessary fields and click Done.

 

To delete an item, click Delete at the bottom of the entry.

 

Then, confirm the deletion.

 

View tracking history

You can view the tracking history of each decedent and their items. The history will show you the detailed chain of custody.

From the Track page, select the decedent or item name that you want to view.

 

Select Show history to view the details of this decedent or item.

History will show users, timestamps, descriptions and photos of previous activity.

 

You can also view history on the Tracking page in Passare.

Void a location

To void a location, click on the location entry in History.

 

Select Void location and confirm.

 

Voided locations will be indicated by red text and strikethroughs.

Roles & Permissions

You can customize what your staff see in the mobile app on the Role manager page under the Parent organization settings.

Select the role you want, then scroll down to find the Mobile app (beta) settings. Here you can choose which areas of the mobile app a person with this role has access to. Staff will only see areas of the mobile app you’ve given permission. Other areas of the app will not be visible.

Need More Information?

• Getting started with Mobile Tracking
• Set up tracking locations in Passare mobile
• Create a case in Passare mobile

Need Help? Email us at support@passare.com or call 1-800-692-5111!