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External Payment Links

Send a direct link for anyone to make a payment in the Planning Center for cash sales, at-need, pet, and trade cases. No Planning Center account needed!

Jump ahead

✋ You'll need to register with our processing company, Deluxe to use this feature.

Enable payments in Planning Center

You will need to enable payments in the Planning Center to access this feature.

From your navigation, click the Settings icon.

Admin icon

Navigate to the left side-bar menu > Under Planning Center > select Arrangements.

Under Planning Center > select Arrangements.

Under Branches section, select a Branch.

Under Branches section > select a Branch

 

Navigate to the Payments under this Branch.

Toggle on Show in Planning Center to enable Payments in the Planning Center.

And save!

Toggle On Show in Planning Center to enable Payments in the Planning Center  And Save!


Manage access

Customize roles to define who can view payment links.

Click Roles under the Organization section.

click organization, then roles

Select a role under Role name to edit the permissions for the role.

select a role name

Click the dropdown under This role can and check the box next to View payment links.  

View payments permission on Role Manager page


Payment & Adjustments page

Staff with access to view payment links will now see a new section on the Payments and Adjustments page titled Payment link

Payment Link on Payments & Adjustments page

Click the Copy button to the right of the link to copy the payment link.

Gif of payment link copy

Once you've shared the link with the family, they can then share it with anyone who would like to contribute a payment to the case.

Gather payments for at-need, pet cases, trade cases, and even cash sales!


Payments in Planning Center

When the payment link is clicked, the family will be directed to the payment page in Planning Center to make a payment with a credit card or bank draft.

They will not be able to see the balance on the case or view any case information other than the decedent's name. The link will expire once the balance of the case is $0. 

A Planning Center account is not required when using the external payment link.


make a payment in planning center

Paying with a Bank draft will require bank and billing information.

Bank Draft payment option fields

Paying with a Credit card will require the card and billing information. 

Credit card payment fields

 

Notifications

You'll receive a Passare notification when Planning Center payments are successful, declined, or charged back.

Passare notification for declined payment

You can also receive email or text notifications for this activity.

Email notification for chargeback payment

To set this up, open your Notification preferences from the bell icon or your Profile.

Bell icon open with arrow pointing at gear icon

Under the Planning Center section, toggle on email notifications next to Payments.

Notification preferences page showing Planning Center Payments toggles

Now, for any case that you're assigned Funeral Director or Secondary Arranger, you will get notified of their Planning Center payments.


Need additional information?

 

Need help? Email us at support@passare.com or call (800) 692-5111!