If a family contacts you about FEMA’s COVID-19 funeral assistance program, you can provide them with a FEMA specific invoice. The invoice provides the detail FEMA needs to process the family's application.
To get the FEMA invoice added to your global forms email email@example.com or call 1-800-692-5111.
How it works?
Families can apply for FEMA's COVID-19 funeral assistance program.The only involvement required of the funeral home is to provide the invoice as outlined below.
If the family asks how to obtain a certified death certificate, you can direct them to the government office who handles those requests.
You can find additional information by visiting FEMA's website.
Print the invoice
Open the case for the decedent who's family is requesting the invoice.
Under Standard Forms you'll find the FEMA Invoice.
Download the form and print to give to the family.
If the case was imported from your previous software you'll want to adjust the line items before you print the invoice. See how to adjust goods and services for transferred cases.
Create a FEMA case tag
For tracking and reporting purposes you can create a FEMA case tag.
For help creating the case tag, see how to create custom case tags.
Need help? Email us at firstname.lastname@example.org or call 1-800-692-5111.