File an FDLIC Claim

Use Passare's FDLIC integration to submit a claim directly into Online Access.

On your Case Listing, visit the FDLIC case.

Case Listing > click into FDLIC case

Tip: Reference the Case Origin column to see which cases originated from FDLIC.

Or, filter these cases by following the steps in THIS article.


Select the Funeral Directors Life Policy page.

Select Funeral Directors Life Policy page


  • Click Submit a Claim and log into Online Access.

Click Submit a Claim button

Login to Online Access

If you do not have an Online Access login, select Register Now or contact Help Center at 1-800-692-5125 or


Once logged in, select DIGiclaim on the left-hand side.

Select DIGiclaim on the left hand side


On the DIGiclaim Dashboard, select Submit a Death Claim.

Select Submit a Death Claim button


Fill out the following fields:

Fill out DIGiclaim fields

  • Enter Your Name as the funeral home representative.
  • Enter the last name, first name or contract number of the insured whose death you are reporting.

⚠️ After entering the information, wait a few seconds for the drop-down to appear.

  • Select the contract number of the deceased from the drop-down box, and the Name of Insured, Policy Number and Social Security of Insured will automatically populate.
  • Enter the Date of Death. When you click in the blank, a calendar will appear simply choose the date.


Click Submit if this is the only claim you are submitting. If you need to submit multiple claims at one time, click Submit and add another.

Submit the claim, or submit and add another


After clicking submit, you can see the new claim in the Waiting on Documents (for Texas) or Waiting on Signatures (for all other states) on the DIGiclaim dashboard.


Need more information?


Need help? Email us at or call 1-800-692-5111.