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Filter cases

Customize your Case Listing with filtered tabs.

Filter cases

On your Dashboard, select the Case Listing page.

Then select Filter cases.

Filter Cases button in Case Listing

Always filter from your All cases tab to get the most accurate results!

 

A modal will appear where you can select your filters.

You can also search to find the filter you need. 

A box will appear where you can make your selections. Type in the search to find the filter you need. 

 

Apply as many filters as you'd like.

You can also apply Includes/Doesn't include to your filter. 

GiF showing:  Filter by as many options as you'd like. You can also apply Includes/Doesn't include to your filter. 

 

For example, you can filter for At-Need cases that are Missing signing.

Selecting at-need cases for case filters

Contract with Missing Signing applied to filter



Or, you can apply multiple events to your filter in the Dates section.

Choose an Event, then choose the Time Period you would like to apply. 

Gif applying multiple date range case filter

Click here to see the full list of date ranges.

 

Once you have the Event and Time Period you would like, click + Add Date. 

You can add as many events as you need.

Add Date button in case filters

 

You can also filter by Care Center details from the Care Center section.

Care center filters

 

Once you're finished making your selections, select Show in a New Tab

Show in new tab button in case filters

 

To rename and save the new tab, click Save to the right of the search bar.

Save new tab button on dashboard

 

Enter the name you want for the tab, then click Save.

Save button in renaming tab modal

The name will now appear on the tab. You can continue to add additional tabs as needed.

 

To delete a tab, click the x next to the tab's name.

At-need case tab

 

Need more information?

Need help? Email us at support@passare.com or call 1-800-692-5111.