✋ You will need to reach out to support@passare.com or call (800) 692-5111 to get this integration set up for your organization.
Creating a case in Passare and first sync with EDRS
You must complete the following fields in Passare before you can sync and create a case in GA EDRS:
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Decedent First Name
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Decedent Last Name
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Decedent Gender
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Decedent Date of Death
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Decedent Date of Birth
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Assigned Funeral Director
If any of these fields are missing, the Sync GA EDRS button will be disabled. Hovering over the button will displays a tooltip indicating which fields must be completed before you can sync the case.
Once you have completed all required fields, click the GA EDRS Sync button from the Integration.
The GA EDRS sync options modal will open prompting you to enter your GAVERS Username and Password and click Next.
⚠️ IMPORTANT! Entering the wrong Username or Password three times in a row will lock you out of the integration.
Three icons will appear next to the GA EDRS integration after the case is synced. Hover over the information icon to see GAVERS case ID and when the last sync was made.
Click the list icon to see the sync history.
Click the magnifying glass to see the Sync Details.
GA EDRS Login
Click the search icon to open the GAVERS website.
When the GAVERS website opens, select GAVERS from the dropdown menu, and then click Login.
Next, enter your GAVERS username and password, then click Log In.
In dropdown, select your organization, then click OK.
In the top left corner, open the DEATH tab .
With the Death tab selected, click the Functions dropdown in the top left corner and select Demographic Data Entry.
Here you will see the Unresolved Work Queue Filter. The information sent from Passare will be found in the All Unresolved section.
Next, find the case to review in the Unresolved Work Queue dropdown on the right side of the page.
You can also search for a case by clicking the search icon in the top left corner.
When you find the case in GAVERS, open the Comments tab to view who completed the sync.
Frequently asked questions:
How long does a sync take?
A sync to GA EDRS is typically completed within a few seconds after clicking the Sync button, provided all required fields are filled out and there are no errors. You’ll see a green confirmation message (“Successfully synced a case to GA EDRS”) at the bottom of your screen when the sync is complete. The sync status icon will also update to reflect the latest state.
Can I edit a case after syncing?
Yes, you can continue updating and resyncing a case as needed after the initial sync—unless the case has been locked in the GA EDRS system. If the case is locked in GAVERS, further changes may not be possible from Passare. Always check the status in the GA EDRS system if you’re unsure.
What happens if information changes after submission?
If you need to update information after a case has been synced, simply make the changes in Passare and click the Sync button again. The updated data will be pushed to GA EDRS, as long as the case is not locked in the state system. If the case is locked, you may need to make changes directly in GAVERS or contact the Georgia Department of Health for assistance.
Need help? Email us at support@passare.com or call (800) 692-5111.