Contact Passare Support or Sales for additional information, or start an application using the appropriate link:
- United States → Deluxe payments application (USA)
- Canada → Deluxe payments application (Canada)
Typically, the business owner or a partial owner completes the application. If you have multiple locations, complete a separate application for each location.
Before starting the application, make sure you have:
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Legal business name
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DBA (Doing Business As) name, if applicable
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Federal Tax ID
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Bank account information
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Expected monthly card-processing volume
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Largest expected transaction amount
Complete the Deluxe application
Start by clicking the appropriate application link (USA or Canada) at the top of this page.
Fill out the About You section. This is typically completed by the owner.
Next, complete the About Your Business section.
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Legal Name is the business name registered with the state and IRS.
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Business DBA Name is an alternative business name registered with the state, often called a trade name. If you do not have a DBA name, enter your Legal Name again.
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Enter estimated amounts for Largest Expected Monthly Volume and Largest Expected Transaction Amount. These are estimates of the credit card volume and maximum transaction you expect to process.
If your Largest Expected Monthly Volume is more than $200,000 or your Largest Expected Transaction Amount is more than $15,000, the underwriting team may require additional financial documents, which can delay approval.
Payments over the amount you list for Largest Expected Transaction Amount will not automatically be declined. However, you may need to provide additional documentation before those funds are released.
Click Continue to move to the next page.
The About Your Credit section will include questions about your credit based on the social security number entered in the About You section.
These questions help speed up the review process. You can choose not to answer them, but it'll take longer to approve your application.
Next, review the Rates and Fees shown in the application.
Standard USA pricing (see Canadian pricing):
| Fee | Amount |
| Card processing | 2.95% flat rate for all cards |
| Per-transaction fee | $0.10 per transaction |
| Monthly service fee | $9.00 |
| ACH processing | 1% |
| Payment card swiper | One card swiper per location included at no cost |
If you agree to the terms and conditions, click Accept to submit the application.
After submitting the application, you'll receive a confirmation email. Please allow 24-48 hours for review and approval.
After approval:
- Someone from Passare will contact you to connect your account
- Deluxe will send tracking information for your card swiper, if applicable
- Deluxe will help U.S. customers set up FirstView and provide training
Once everything is connected, check out Process payments with Deluxe in Passare.
For customers in Canada
Canadian Deluxe accounts can process credit card payments only. ACH and card swipers are not available.
Always upload both of the following with the application, or it will be placed on hold:
- A copy of the merchant's driver's license
- A voided bank check or bank letter dated within the past 90 days
If these documents were not attached, email them to Kelli.Knight@deluxe.com. If an application is pended, Kelli will contact the merchant to resolve it.
Passare generally receives connection credentials by email within 3–5 business days of application submission when there are no issues. If credentials are not received or produce errors, contact integrations@first-american.net and copy Kelli.Knight@deluxe.com.
Standard Canadian pricing:
| Fee | Amount |
| Card processing | 2.99% flat rate for all cards |
| Per-transaction fee | $0.30 per transaction |
| Monthly service fee | $15.00 |
Merchant statements and reporting are available in Netbanx.
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Use the same login credentials used to submit the application for Netbanx, but wait 1–3 business days after account approval before logging in.
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For additional logins, or to link multiple merchant accounts to one Netbanx login, contact Kelli.Knight@deluxe.com.
Canadian Deluxe contacts:
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Kelli Knight: Kelli.Knight@deluxe.com
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Deluxe support: (844) 898-0341
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Deluxe support email: isvmerchantsupport@first-american.net
Frequently asked questions
Is there any flexibility with the 2.95% rate? Rate flexibility usually depends on transaction volume. Send your last two or three monthly processing statements to payments@passare.com for review and discussion of a potential custom rate.
Will fees be calculated in Passare? Not at this time. Deluxe applies processing fees in one lump sum at the end of the month. The amount processed in Passare will align with the amount on your monthly merchant statement.
What is the chargeback fee? The chargeback fee is $25. The funeral home is charged the fee whether it wins or loses the chargeback.
What about PIN-based cards? Deluxe processes cards as credit. A PIN is not needed and does not affect the processing rate.
Can each location use a different bank account? Yes. Submit an application for each location and provide the bank account for that location.
How do I process merchandise payments not related to a case? Create a cash sale case and process the payment there. The payment does not need to be associated with a standard case. You can also purchase a stand-alone card swiper from Deluxe to process payments outside Passare.
Where can I purchase additional card swipers? Purchase additional swipers through Deluxe:
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Email: ISVMerchantSupport@first-american.net
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Phone: (844) 898-0341
Can I use the card swiper with a MacBook or tablet? Yes. You'll need a USB adapter to connect it.
Can I set up recurring credit card payments? Recurring credit card payments are not currently available through Passare. They can be managed manually outside of this workflow.
How do I change the business name on a Deluxe account? Complete the Deluxe Merchant Account Maintenance form and email it to isvsales@first-american.net for processing.
Need help? Email us at support@passare.com or call (800) 692-5111.
Or call Deluxe support at (844) 898-0341.