Getting started with Invoicing for Pet & Trade (beta)
Invoicing allows funeral homes to consolidate multiple cases and charges into a single, clear, itemized invoice for easier billing
Jump to:
- Invoicing Roles & Settings
- Invoices page
- Create an invoice
- Invoice status
- Pay, download, or void an invoice
- Goods and services
- Payments & Adjustments
Need help with Invoices setup? Please complete this form to request help getting Pet & Trade Invoicing set up with assistance from Passare's support team.
Or contact Passare support at support@passare.com or by caling (800) 692-5111.
Set invoicing Roles & Settings
Go to Admin > Users > Roles
Go to any Role you would like to grant Invoicing permissions
Under System > Financials you can grant permissions to:

Under System > Financials you can grant permissions to access:
- Invoices (all)
- Create invoices
- Pay invoices
- Void invoices

Make your selections for this Role's permissions > Save
Invoices Page
From the top navigation bar select Financials > Invoices
This takes you to the Invoices page

Here, you can:
- Create invoices
- View invoices
Create an invoice
You can choose to:
- Create
- Save Draft
- Delete
Create an invoice
Navigate to Invoices page. Financials > Invoices

From the Invoices page choose to > Create invoice

Complete the invoice fields:
- Payer
- Branch
- Invoice date
- Due date
- Memo
- ☑️ Check all cases to include on the invoice
Select cases to invoice > Add > Create

A confirmation pop-up will ask to proceed creating an invoice with some unsigned cases.
To proceed choose to > Create

You’ll see a green confirmation message once your invoice is successfully created.
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Save a Draft
Once you have cases selected > Save draft

You can choose to Save a draft from the create invoice pop-up. Simply choose to > Save draft

A green confirmation pop-up appears once the draft is saved.
Delete invoice drafts
From the invoices page > open an existing invoice > Delete

Confirm you'd like to Delete draft on the pop-up message > Delete

Invoice status
- Open
- Processing
- Closed
- Past due
Pay, Download, and Void an invoice
Pay an Invoice
To Pay an invoice, go to Financials > Invoices
Open an invoice or draft to pay > Add payment

Next, Select payment option:
- ACH
- Cash
- Card
- Check
- Preneed payment

Complete all remaining payment details:
Payment amount*- Payment date*
- Payer*
- Email receipt:
- Memo
- Additional details for certain Payment Types:
- ACH
- Reference number
- Check
- Check number
- ACH
-
- Card
- Card type
- Card type: Other
- Card
When all payment details have been entered > Pay

A green confirmation appears when payment's been processed.

NOTE: We do not currently have a way to automate, track, or send automatic reminders once an invoice is Past due.
Download invoices
Find an invoice to download > open the invoice actions menu > Download

Void invoices
From Invoices page > select an invoice or draft > Void or Cancel invoice

Edit & delete payments
To edit payments, start from the Invoices page > open an invoice
Go to its Transactions tab > open the payment actions list > Edit

Edit payment details: payment method, payment amount, payment date, receipt number, email reciept.
Once edits are complete be sure to hit > Save.

And confirm edited pay details on the pop-up message.

Delete payments
Go to Invoices > Transactions tab > open its payment actions menu > Delete

Confirm you'd like to delete invoice in the following confirmation pop-up.

Goods and Services
On the Goods & Services page there's a new Invoices column located in the Sign Case section.
Invoice links tied to this case are listed in the new Invoice column.
Click an invoice link to be re-routed to view the invoice and its invoice details.

Payments & Adjustments
On the Payments & Adjustments page you now see Invoice links
Invoice links are tied to their payments and adjustments on this case will be shown and linked under Details.
Simply click any invoice link to be re-routed to the invoice and view any associated transaction history or activity.

Need help? Email support@passare.com or call (800) 692-5111.
