10/26/17 - Customer Satisfaction Release

Below are the Customer Satisfaction items that were released on 10/26/17.

• Frazer Integration Toast Message Correction
• Now will show a message of the error rather than a generic API connection error.
• CFS Integration Toast Message Correction
• Now will show a message of the error rather than a generic API connection error.
• Allow for Separate Logos Per Branch
• Including DocX tags fro branch logos.
• Note: Version 1 of 2: Email templates (invitations, confirmations, etc.) still use the org logo.
• Add User Report Columns for 'Users' when Row Results Set for Branches
  • Active
  • Inactive
• User Title
• User First Name
• User Last Name
• User Suffix
• User Email Address
• User Phone Number
• User Mobile Phone Number
• User Organization (comma separated)
• User Roles (commas separated)
• User Status (based on Profile > Other Setting)
• Ability to Print Internal Case Notes
• Collect More Veteran Benefits Information in the Collaboration Center
• Current or Most Recent Ranking
• Status
• Served Under an Alternate Name
• Add User Report Column for Payments & Adjustments Delta
• ASD Integration
  • Handling No Branches from ASD
    • If no branch is selected when ASD is inputting a First Call, the first branch (alphabetically) within Passare will be selected as the case branch.
  • Handling Non-Universal Time Formats from ASD
    • If ASD inputs a non-universal time format on a First Call, Passare will ignore that time rather than guessing.  For example, a time of 555 pm, 18:45, and 6:42p are not properly formatted times and therefore Passare cannot read them.