Clear cache and cookies

When browsing the web, data gets saved in temporary storage. This storage is called "cache." Increase browser speed by clearing the cache and cookies.

Clear cache and cookies on a PC

When websites aren't loading, it could be because you haven't deleted cached files in awhile.

To start press the keys [Ctrl], [Shift], and [Del].

  • Check the box for Cache and Cookies.
  • Uncheck the rest of the boxes and select Clear or Delete.

Depending on the browser you're using, the menu box that appears will look different.

Here are a few of the options that may appear: 

Mozilla Firefox

For Firefox you can select the Time range to clear.

Check the box for cookies & cache. Clear now.

Microsoft Edge

Check the box for cookies & catched. Clear

Google Chrome

Check the box for cookies & cached. Clear data

Internet Explorer

Delete browsing history



Clearing cache and cookies on a Mac

Select Safari on the upper left-hand side of the screen.

When the menu appears, select Preferences.

Arrow pointing to preferences


In the window that appears, select the Privacy tab.

Select Remove All Website Data...

Arrow pointing to remove all website data


Select Remove Now in the pop-up window.

Remove now


You're now ready to browse!


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