Getting Started With Your First Case 🎬

Creating a Case in Passare is easy! Watch the video or scroll down for step by step instructions.

Create a Case:

Once you login to Passare, select Create at the top of your screen.

Then select the case type. For this example, we'll select At-Need Case.

Create at-need case


This will open the First Call page.

Enter the decedent's First Name and Last Name.


Note: These are the only fields required to create a case in Passare!


As long as you Save you can come back at any time and add additional information.

Add first & last name. Save


While the First and Last Name are the only required fields, we recommend entering as much information as possible, such as:

✔️ Gender

✔️ Date of Birth

✔️ Social Security Number

✔️ Date of Death

This information will be used to auto-populate forms, reports, and other advanced functionality.

Once you add all of the information, select Save or Next to advance to the Vital Statistics page!

Need More Information?

The system will guide you through various pages when creating the case. For detailed information on how to fill out each page, review the resources below:


Need Help? Email us at or call 1-800-692-5111!