Enter and track insurance assignments

Keep track of your insurance assignments, whether they're still pending or already paid.

    Enter pending insurance assignments

    The Payments & Adjustments page allows you to input insurance assignment information and view the status of whether or not you've received the payment.

    Open the case and go to Payments & Adjustments.

    Payments & Adjustments under Financials

    Select Add Transaction.

    Choose either Add Insurance Assignments or Add Insurance Assignment w/ Growth.

    For this example, we'll select Insurance Assignment w/ Growth.

    Add Transaction button drop-down options

    Select an insurance company from the dropdown.

    If the insurance company is not listed, select the icon to add the company.

    If you'd like to use this new company in the future, check the box next to Save to Organization Rolodex before saving.

    Click Save.

    plus sign icon to add an insurance company

    Enter the Policy #, Policy Value, Claim # (if available), and Claim Submitted date.

    Since the insurance assignment is pending, be sure to leave the Funds Received On and Check # fields blank. Ensure Payment Amount is set at $0.00.

    Don't complete these fields until the funds come in and you have the check!


    Include a Memo or Add a Beneficiary if you'd like.

    Click Save.

    Insurance policy and claim fields

    The insurance assignment will show as Pending on the Payments & Adjustments page. It will not reduce the balance since you haven't received funds yet.

    The contract will automatically reflect that the claim has been submitted but not received.

    Pending notice under Amount


    Track pending insurance assignments

    Track pending insurance assignments by creating a filter on the Case Listing page.

    On the Case Listing Page select All Cases > Filter Cases.

    Filter cases

    Search and select Yes next to Insurance Funds Pending, then click Show in a New Tab.

    insurance funds pending section

    To save this tab, click save.

    Save button

    Name your tab and click save again.

    Name filtered tab


    Update insurance assignments once funds are received

    Once you've received funds from a policy, return to the Payments & Adjustments page.

    Payments & Adjustments under Financials

    Select the pending insurance assignment. Include the Total Payment Amount, Amount Applied to the Case, and the Amount Applied to Internal Growth.

    The internal growth will show on your end but won't be listed on the contract, invoice, or balance provided to the family.

    Make sure to also include the Funds Received On and Check or Reference #.

    Click Save.

    Insurance payment fields

    This will update the insurance assignment on the Payments & Adjustments page, and the current balance will reflect the amount received.

    If you would like to re-print the contract, it will show the insurance assignment has been received.

    Current balance reflects amount received

    Accounting exports only show insurance assignments that have received payments. Exports use the Funds Received On date, not Claim Submitted date. 

    Pending insurance assignments are NOT included. 

     

    Need additional information?

     

    Need help? Email us at support@passare.com or call (800) 692-5111.