Getting started with mobile case tasks

View and complete case tasks, create and add case tasks to checklists, and comment on case tasks in the Passare mobile app!

📱 Heads up! Before you begin, make sure you have downloaded the Passare mobile app.

Jump to:

Tasks page

View, search, and manage case tasks from the Tasks page. While outside of a case in the mobile app, tap the checkmark in the navigation bar at the bottom.

Global tasks page icon

💡Tip: You can mark tasks as complete from the Tasks page or within the associated case.


Use quick filters to view All, My tasks, Upcoming tasks, Incomplete, and Complete tasks. 

Quick filter key 

  • All - All case tasks for the organization you're viewing.
  • My tasks - Case tasks you're assigned as owner.
  • Upcoming - Incomplete case tasks due within seven days.
  • Incomplete -Incomplete case tasks.
  • Complete - Completed case tasks.

Global tasks page and quick filters

Use the search bar to quickly find the task you need. 

Search bar on Global Tasks page

Tapping on a task from the Tasks page will open the task details where you can see the checklist the task belongs to and add comments or edit the task. 

Tap tasks from GT page

Access case tasks from inside a case

You can also open any case in the mobile app to access its tasks. Inside a case, tap Tasks in the navigation bar at the bottom to view the checklists for the case. Tap on a checklist to view its Tasks. 

Important: Tasks can be added to existing checklists, but new checklists can only be created from the web version of Passare. 


Tasks tab inside a case

Tap on a Task to view or edit details. 

Checklist details

With task details open, tap the pencil icon to edit/delete the task.

Task details page

Edit the details of the task or tap delete to delete the task.

Edit task modal

Check off the task to mark it as complete on the checklist.

Checkmark indicating a completed task

Add tasks to a checklist

Inside a case, tap the plus button then tap Task

Task option in Add modal inside a case

Name the task and select the Checklist you want to add the task to. You can add an owner for the task with a due date and reminder.  

Add task modal

Comment on tasks

Add comments to a task from the task details page by tapping the Add a comment button. 

Add a comment button

Type in the text box to add a comment.

Comments will be displayed below the task in the Comments modal.

Task comments

To view task comments, go to the Notes page of the case then tap View comments

Notes tab

This will take you to the task's comments where you can view and add comments. 

Task comments

 

Task notifications

Make sure you have push notifications enabled for task reminders. You can manage notifications by tapping your profile photo, then Notifications

User profile avatar

App settings menu

Toggle Tasks Reminders to Yes

Reminders Notifications

With push notification enabled, you will be reminded when a task needs to be done. Tapping on the notification will take you to the Notifications page. 

In-app notification

On the Notification page, tap on a notification to see more details

Notifications page

Tapping on a task reminder will take you to the task details page. 

Task details page

 


Need help?
Email us at support@passare.com or call (800) 692-5111.