Create a pet case

Keep track of your pet business with pet cases.

Create a pet case

You'll need to have the feature enabled. For help, contact Passare Support at support@passare.com or 1-800-692-5111.

 

To get started, click the plus icon and select Pet case.

Add pet case from plus icon

 

Fill out details like pet name and owner. If you received the pet from a veterinarian, you can select them in the Pet business field.

Click Create to create the case.

Pet case creation modal

Not seeing a pet business? To add a new Pet Business, select the to add to the Rolodex.

 

If an individual owner brought the pet, click Add owner and fill out details. You can add multiple owners here, as well.

Add pet and owner information

 

 

Use the case navigation to add necessary information to the case, such as Disposition and Goods & Services.

 

Pet Cases Goods & Services

 

Remember to sign on your Goods & Services page!

As with other case types, the case must be signed to show in reporting and accounting.

Sign Goods & Services

 

Access invoice forms in the Standard Forms section of the case sidebar.

Pet Business Invoice can be sent to a veterinarian, while Pet Owner Invoices can be sent to an individual pet owner. Select either form to download to your computer.

Pet invoices in Standard forms

 

Add Pet business to the Rolodex

Passare allows you to enter pet businesses in bulk rather than case-by-case.

To do so, go to Contacts > Organizations.

Contacts > Organizations

 

Select Add a Contact > Business.

Add a contact > Business

 

Type in the Business Name (i.e. veterinary clinic or animal shelter).

Check the box next to Pet Business, enter the name, contact, and phone number, and Save.

Enter details for pet business in rolodex

This will add the business to the Rolodex; it will now appear on the dropdown in the case.

 

Need more information?

 

Need help? Email us at support@passare.com or call 1-800-692-5111.