1. Passare Pro
  2. Planning Center

Planning Center Messages in Passare Mobile 🎬

Getting started with Planning Center Messages in the Passare Mobile App

📱 Heads up! Before you begin, make sure you have downloaded the Passare mobile app.

Jump ahead:

Locating messages within a case 

✋ Planning Center messages require some setup. Want this feature turned on? Email us at support@passare.com or call 1-800-692-5111.


With Planning Center messages enabled, select any at-need case in the Passare mobile app to access messages.

Case listing in passare mobile


Once inside a case, scroll left on the menu bar at the bottom until you see the Messages tab. Tap Messages to open.  

Gif selecting messages from the bottom menu

View and send messages


If no messages have been sent you will see a card showing "No messages yet." Type in the text field to begin writing your message.

Blank messages card in Passare mobile

Gif typing message in text field


Tap send on your keyboard when your message is ready. You will see a confirmation message asking if you want to send the message for the family to see in the Planning Center. This message will only appear for the first message you add to the case. 

"Send message?" confirmation


Messages from the mobile app are sent to the family in the Planning Center

Messages in the Planning Center


You can access the entire conversation from the Passare web or mobile app

Message thread in Passare web app

Message thread in Passare mobile


Manage notifications


Enable push notifications when messages are received to ensure nothing is missed. Tap your profile in the top-left corner.

Select profile in Passare mobile

Then tap Notifications to access your notification settings.

Select notifications in Passare mobile


Use the toggle to the right of New messages to enable push notifications when new messages are received.

"New messages" toggle for push notifications in Passare mobile

With push notifications enabled, you will now get a notification when a message is received. Tapping on the notification will take you to the notifications page.

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You can also tap the bell icon at the bottom of the screen anytime to see your notifications. 


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