Process card and ACH payments with Deluxe Merchant Services

Easily process and enter payments on the Payments & Adjustments page with Passare's integrated payment processing with Deluxe.

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Card payments

Once you've registered with Deluxe and your account has been connected, go to the Payments & Adjustments page and select Add Transaction > Add Payment.

If you have multiple locations registered with Deluxe, make sure the correct Branch is selected.

Branch selected

Choose the Card payment option and enter the Amount, Date, and Payer.

You'll have the option to add a Receipt Number, Memo, and Email Receipt.

Screen to enter payment details

If the payer is not already entered in Passare, additional fields will appear for you to complete the Payer Details. Any field marked with * is required to process the payment. 

Screen to enter payment details

If you are processing an international payment, your Payer Details section will have additional required fields to complete:

  • Canada - Selecting Canada from the Country dropdown will replace the State and Zip fields shown above with Providence, FSA, and LDU.
  • Mexico - Selecting Mexico from the Country dropdown will replace the State and Zip fields shown above with Postal Code and State.
  • International (excl. Mexico & Canada) - Any country selected that is not United StatesCanada, or Mexico will adjust the form to include: 
    • Address Line 1 -> enter the Street
    • Address Line 2 -> enter the City
    • Address Line 3 -> enter the State
    • Address Line 4 -> enter the Zip


Next, you'll choose how to process the payment.

Swipe a card at a payment terminal

Once you've entered all the payment info, select Swipe card.

Then, click the Swipe button.

Processing options selection

This will allow you to swipe the card with your payment terminal. If you don't have the terminal plugged into your device, you'll need to enter the card info manually.


Once you select Swipe, a confirmation message with the payment amount will appear. Use your integrated payment terminal to swipe the card.

Swipe confirmation

The payment will begin processing.

Once processed, you'll see a confirmation or declined message.

Confirmed message

If the payment was declined, you can try swiping again or enter the card manually.

Enter card manually

Select Enter Card

Enter the required fields and Process the payment. 

Enter card fields

A confirmation with the payment amount will appear. Select Process to complete the payment. 

Process payment confirmation

Once processed, you'll see a confirmation or declined message. 

Save payment only

Option 3 if you've already processed the payment outside of Passare, you can Save Payment Only. This will allow you to enter the payment info without charging the card. 

Enter the Amount, Date, and Payer.

Then, click Save. 

Save payment only fields

Voiding payments

You can void a payment as long as the daily batch has not been processed.

The daily batch is processed every day at 3PM CST.


To void a payment, select the gear drop-down and choose Void

Settings icon dropdown: select "void"

Then, click Void button.

Select the void button

A confirmation modal will appear. Click Void again to confirm.

Void payment confirmation

Refunding payments

If the daily batch has been processed, you'll need to submit a Refund.

You can refund the full amount or update the Refund Amount for a partial refund.

To refund a payment, select the gear drop-down and choose Refund.

Refund in the gear dropdown

Review the details, then click Refund.

Refund fields

A confirmation message will appear, select Refund again. The status will show Refunded.

Click Refund button

 

Status history

To see the status history select the gear drop-down next to a payment and choose Status History.

status history option

Here you can see the date and time for each status.

 

Processing ACH payments

Select Add Transaction > Add Payment.

Select the ACH payment option.

select ACH

Enter the Amount, Date, and Payer.

You have the option to add a Receipt Number and Memo.

If you'd like to send a receipt, add any email addresses under Email Receipt.

If the payer is not already entered in Passare, complete the Payer Details.

Enter the Routing Number, Account Number, and Account Type. 

Then, click Process.

ACH payment fields

A confirmation with the payment amount will appear. Select Process to complete the payment. 

ACH payment confirmation

The payment will show that it was processed.

It can take 2-3 business days for ACH to process through the bank. If the payment is declined for any reason, the user with notifications enabled will get an email letting them know the payment was declined. 


You can Void, Refund, and view the Status History for ACH payments.

 

Need additional information?



Need help?
 Email us at support@passare.com or call (800) 692-5111.

Or call Deluxe support at (844) 898-0341.