With Passare's integrated payment processing with First American, you can easily process and enter payments on the Payments and Adjustments page.
If you haven't already you'll need to register with our processing company, First American. It takes 10 minutes to complete your application!
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Card payments
Once you've registered with First American and your account has been connected, go to the Payments and Adjustments page and select Add Transaction > Add Payment.
If you have multiple locations registered with First American, make sure you have the correct Branch selected.
Choose the Card payment option and enter the Amount, Date, and Payer.
You'll have the option to add a Receipt Number, Memo and Email Receipt.
If the payer is not already entered in Passare, additional fields will appear for you to complete the Payer Details. Any field marked with * is required to process the payment. 
If you are processing an international payment, your Payer Details section will have additional required fields to complete:
- Canada - Selecting 'Canada' from the Country dropdown will replace the State and Zip fields above with Providence, FSA, and LDU.
- Mexico - Selecting 'Mexico' from the Country dropdown will replace the State and Zip fields above with Postal Code and State.
- International (excl. Mexico & Canada) - Any country selected that is not United States, Canada, or Mexico, will adjust the form to include:
- Address Line 1 - On this line, enter your Street.
- Address Line 2 - On this line, enter your City.
- Address Line 3 - On this line, enter your State.
- Address Line 4 - On this line, enter your Zip.
Next, you'll choose how to process the payment.
Swipe card
Option 1 is to Swipe the card using your payment terminal.
Once you've entered all the payment info, select Swipe.
This will allow you to swipe the card with your payment terminal. If you don't have the terminal plugged into your device, you'll need to enter the card info manually.
Once you select Swipe, a confirmation message with the payment amount will appear. Use your integrated payment terminal to swipe the card.
The payment will begin processing. Once processed, you'll see a confirmation or declined message.
If the payment was declined, you can try swiping again or enter the card manually.
Enter card
Option 2 is to enter the card info manually. Enter the required fields and Process the payment.
A confirmation with the payment amount will appear. Select Process to complete the payment.
Once processed, you'll see a confirmation or declined message.
Save payment only
Option 3 if you've already processed the payment outside of Passare, you can Save Payment Only. This will allow you to enter the payment info without charging the card.
Enter the Amount, Date, Payer, and Save.
Void payment
You can void a payment as long as the daily batch has not been processed.
The daily batch is processed at 3 p.m. CT.
To void a payment, select the gear drop-down and choose Void.
Select Void.
A confirmation modal will appear select, Void to confirm. 
Refund payment
If the daily batch has been processed, you'll need to submit a Refund.
You can refund the full amount or update the Refund Amount for a partial refund.
To refund a payment, select the gear drop-down and choose Refund.
Select Refund.
A confirmation message will appear, select Refund again. The status will show Refunded.
Status history
To see the status history select the gear drop-down and choose Status History.
It will show the date and time for each status.
ACH payments
You can also process ACH payments. Select Add Transaction > Add Payment.
Choose the ACH payment option.
Enter the Amount, Date, and Payer.
You'll have the option to add a Receipt Number and Memo, as well as the option to send an Email Receipt.
If the payer is not already entered in Passare, additional fields will appear for you to complete the Payer Details.
Enter the Routing Number, Account Number, Account Type, and Process.
A confirmation with the payment amount will appear. Select Process to complete the payment.
The payment will show that it was processed. It can take 2-3 business days for ACH to process through the bank. If the payment is declined for any reason, the user set up to receive notifications will get an email letting them know the payment was declined.
You can also Void, Refund, and view the Status History for ACH payments.
Need Additional Information?
Need Help? Email us at support@passare.com or call 1-800-692-5111. Or call First American support at 1-844-898-0341.