Easily process and enter payments on the Payments & Adjustments page with Passare's integrated payment processing with Deluxe.
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Card payments
Once you've registered with Deluxe and your account has been connected, go to the Payments & Adjustments page and select Add Transaction > Add Payment.
If you have multiple locations registered with Deluxe, make sure the correct Branch is selected.
Choose the Card payment option and enter the Amount, Date, and Payer.
You'll have the option to add a Receipt Number, Memo, and Email Receipt.
If the payer is not already entered in Passare, additional fields will appear for you to complete the Payer Details. Any field marked with * is required to process the payment.
If you are processing an international payment, your Payer Details section will have additional required fields to complete:
- Canada - Selecting Canada from the Country dropdown will replace the State and Zip fields shown above with Providence, FSA, and LDU.
- Mexico - Selecting Mexico from the Country dropdown will replace the State and Zip fields shown above with Postal Code and State.
- International (excl. Mexico & Canada) - Any country selected that is not United States, Canada, or Mexico will adjust the form to include:
- Address Line 1 -> enter the Street
- Address Line 2 -> enter the City
- Address Line 3 -> enter the State
- Address Line 4 -> enter the Zip
Next, you'll choose how to process the payment.
Swipe a card at a payment terminal
Once you've entered all the payment info, select Swipe card.
Then, click the Swipe button.
This will allow you to swipe the card with your payment terminal. If you don't have the terminal plugged into your device, you'll need to enter the card info manually.
Once you select Swipe, a confirmation message with the payment amount will appear. Use your integrated payment terminal to swipe the card.
The payment will begin processing.
Once processed, you'll see a confirmation or declined message.
If the payment was declined, you can try swiping again or enter the card manually.
Enter card manually
Select Enter Card.
Enter the required fields and Process the payment.
A confirmation with the payment amount will appear. Select Process to complete the payment.
Once processed, you'll see a confirmation or declined message.
Save payment only
Option 3 if you've already processed the payment outside of Passare, you can Save Payment Only. This will allow you to enter the payment info without charging the card.
Enter the Amount, Date, and Payer.
Then, click Save.
Voiding payments
You can void a payment as long as the daily batch has not been processed.
The daily batch is processed every day at 3PM CST.
To void a payment, select the gear drop-down and choose Void.
Then, click Void button.
A confirmation modal will appear. Click Void again to confirm.
Refunding payments
If the daily batch has been processed, you'll need to submit a Refund.
You can refund the full amount or update the Refund Amount for a partial refund.
To refund a payment, select the gear drop-down and choose Refund.
Review the details, then click Refund.
A confirmation message will appear, select Refund again. The status will show Refunded.
Status history
To see the status history select the gear drop-down next to a payment and choose Status History.
Here you can see the date and time for each status.
Processing ACH payments
Select Add Transaction > Add Payment.
Select the ACH payment option.
Enter the Amount, Date, and Payer.
You have the option to add a Receipt Number and Memo.
If you'd like to send a receipt, add any email addresses under Email Receipt.
If the payer is not already entered in Passare, complete the Payer Details.
Enter the Routing Number, Account Number, and Account Type.
Then, click Process.
A confirmation with the payment amount will appear. Select Process to complete the payment.
The payment will show that it was processed.
It can take 2-3 business days for ACH to process through the bank. If the payment is declined for any reason, the user with notifications enabled will get an email letting them know the payment was declined.
You can Void, Refund, and view the Status History for ACH payments.
Need additional information?
Need help? Email us at support@passare.com or call (800) 692-5111.
Or call Deluxe support at (844) 898-0341.