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Create user groups

Simplify team communication with custom user groups.


Overview

With user groups, you can assign Passare users to their own "group" to later mention in a note. User groups maintain each individual's permissions but make widespread communication easier.

This is especially useful if you often mention specific users or roles in notes, or if you need a simple way to notify users with varying permissions.

"Staff" user group mentioned in Care Center note, with hover tooltip listing out included users

 

Examples of user groups

The following are some examples of user groups:

  • Multiple locations
    If your organization has multiple branches, you can create a group for each branch's staff and later mention @BranchA, @BranchB, etc. in a note.
  • Teams
    If you have specific "teams" with members of varying access, you can create a group for each team, and later mention @Staff, @Drivers, @Crematory, and more.

If you frequently mention multiple users with varying access, it might be time to create a user group!

 

Create & manage user groups

Learn how to create and edit your organization's user groups.

To create user groups, you need access to your organization's settings.


From the navigation, click the Admin gear icon, then Organization > User groups.

Admin gear icon in navigation bar

Organization > User groups in backend settings

 

Click Add to start a new group or select a group to edit an existing one.

User groups backend page showing Add button and two existing user groups, "Staff" and "Drivers"

 

For new groups, add a name and description, if you'd like.

New user group form with "Crematory" typed into group name field

 

From the left column, select the user you'd like to add to this group. Users will be listed under their Passare role.

Click Add at the bottom of the page. The user will appear in the right column, indicating they've been added to the group.

Katie Long user name selected from Available users column on left, and orange "Add" button at bottom

 

Once added, users will appear disabled in the Available users list.

John Johnson and Katie Long users in gray italic font under Available users column, and are listed normally in the Added users column

 

To remove a user, select them from the right column and click Remove.

Katie Long user name selected on Added users column and red "Remove" button at bottom

 

If editing an existing group, click Delete to remove the group altogether.

Once finished with a group, be sure to Save.

Delete and Save options at bottom of group creation page

 

User group mentions

You can mention a user group in any Passare note. Just type @ and the group name in your note!

For example, @Staff.

Care center note titled "Pacemaker" with note text and "Staff" user group mentioned

 

Each user in that group will receive a notification of the note. 

You can also hover your cursor on the group name to see a list of its users.

"Staff" user group mentioned in Care Center note, with hover tooltip listing out included users

 

Need more information?


Need Help? Email us at support@passare.com or call 1-800-692-5111.