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Customize Arrangement View (beta)

Build your online catalog, select a contract, and customize Arrangement View's flow to fit your funeral home's preferences.

This feature is currently in a private beta. We'll let you know when it goes live!

Jump ahead

 

Add Selections

Build out your Selections catalog to help families view and select merchandise.

Arrangement View Selections page showing 3 casket images

 

Selections can show the item's image, price, description, and material.

Woodhaven Pecan selection details showing casket image, name, description, price, and Add button

 

Set up Selections

Go to Settings > Price list > Price list items and select an item.

Settings > Price list page with Wilbert Bronze vault highlighted

 

Add an item Description (optional).

Description field in Wilbert Bronze item settings

 

Next, upload an image using drag-and-drop or by browsing your computer.

Image upload section in price list item settings

 

If you upload multiple images, click on the one you'd like to feature.

Featured images are used as the primary photo, and additional photos can be viewed when you click to view the item details.

Price list item with 2 images uploaded, one selected with a Featured border

 

Next, you can add the item's materials and weight (optional).

Optional details section of price list item showing casket type, material, and interior fields entered

 

Lastly, scroll to Visibility and select Show item in Arrangement View - Selections. 

Visibility section of item settings highlighting Show Item in Arrangement View - Selections checkbox

 

Continue this process for all items you'd like to feature in Arrangement View Selections.

Images are required for Selections. For items that don't have images (i.e., services), these can be added from the Contract page of Arrangement View and do not require setup.

 

Select contract

Choose which contract will populate in Arrangement View.

Review contract page in Arrangement View showing contract pdf

 

From Settings > Arrangement View, click the top ellipsis and choose Select contract.

Settings > Arrangement View page showing ellipsis > Select contract option

 

Use the template dropdown to search and select your contract and save.

Select contract drawer with Template dropdown

 

To change the template, go back to the ellipsis and select Edit contract. Repeat the steps above.

Ellipsis open with Edit contract highlighted

 

Reorder pages

Arrangement View is made up of sections, subsections, and pages.

  • Sections are broad categories that contain subsections, such as Arrangements and Service agreement.

  • Sub-sections determine the flow of each section, like Becky's life > Veteran > Family.
  • Pages make up each sub-section and house questions and prompts for the family.
    For example, Becky's Life will have pages for Birth info, Death info, Employment, etc.

Arrangement View navigation pointing out "section" and "sub-section with pages" hierarchy

 

To customize, go to Settings > Arrangement View.

This is how sections, sub-sections, and pages are laid out in the backend.

Settings > Arrangement View page showing "section", "sub-section", and "pages" hierarchy

 

To rearrange, you can drag pages or use the ellipsis.

Settings > Arrangement View page showing drag-and-drop functionality and page ellipsis

 

To drag pages, hover over the page and use the drag tool.

GIF of reordering pages using drag-and-drop

 

Or, you can click its ellipsis and select where you'd like to move it to:

  • Move to top will jump the page to the top of its subsection

  • Move up will move it up one spot

  • Move to bottom will jump the page to the bottom of its subsection

  • Move down will move it down one spot

Page ellipsis open showing Move to top, Move up, Move to bottom, Move down options

 

If you disable the page, it will remain in the backend but will be removed from the flow.

Page ellipsis open showing Disable option and a page with a "Disabled" label in the table

 

You can also move up, move down, and disable sections and sub-sections.

Section ellipsis open showing Move up and Move down options

 

To preview these changes, click the top ellipsis > Preview.

Top ellipsis open showing Preview option

 

Once you're happy with the changes, Save.

Save button at bottom of Settings > Arrangement View page

 

Add new content

To add your own content to Arrangement View, click Add.

Choose whether you're creating a section, sub-section, or page.

Settings > Arrangement View page with Add button open, showing Section, Sub-section, and Page options

Section

To create a section, simply name it and save.

Add section drawer with a Name field that has "Getting started" typed in

 

Sub-section

To create a sub-section, assign it a section and name it.

Add sub-section drawer with "Getting started" section chosen and Sub-section named "Welcome"

 

Page

To create a page, assign it a section, sub-section, and select a page type.

  • Template lets you add text, images, and videos using one of our 6 templates

  • Question lets you choose Planning Center questions to include in your flow

  • Custom fields lets you choose Passare custom questions to include in your flow

Add page drawer with Section and Sub-sections filled out, and Page type dropdown open showing Template, Question, and Custom fields options

 

Page type: Template

From the Page type field, select Template. 

Page type field with Template selected

 

Then click on the template you'd like to create.

Templates include some combination of a header, sub-header, body text, image, and video.

Add page drawer with 6 selectable Template thumbnails

 

We'll look at two examples: First, we'll use a template with a header, sub-header, body text, and image.

Template thumbnails with the 3rd thumbnail selected

 

After selecting the template, scroll and fill out the details.

First, click Add to browse and upload a photo. Then name the page.

Add page drawer with an "Add" button for image upload and Page name field

Families won't see the page name; this is only for your reference in the backend.

 

Add header, sub-header, and body text.

Add page drawer with Header, Sub-header, and Text fields

 

You can further personalize the text with tags. Tags plug in case information, like decedent name and pronouns.

To do this, click + Tag and select the tag you'd like to insert.

Sub-header field with + Tag button selected showing tags dropdown

 

The tag will appear in brackets wherever your cursor last clicked in the field.

Subheader field with bracketed tag highlighted

Once everything is filled out, click Add.

 

Here is an example of the section, sub-section, and page we created:

Example of Arrangement View "Welcome" page with text and image of a horse

 

For our second example, we'll create a page with a video.

Add page drawer with 5th template selected

 

Name the page and paste a Video URL.

You can click the populated link below the field to verify the video you uploaded.

When you're done, click Add.

Add page drawer with Page name and Video URL fields

Videos need to be hosted on another platform, like YouTube or Vimeo, then linked here.

 

Page type: Question

Under Page type, select Question.

Page type field with Question selected

 

Name the page and use the dropdown to select a Planning Center question.

When you're done, click Add.

Add page drawer with Page name and Question dropdown open

You can only add one Planning Center question per page.

If you have customized your Planning Center questions, these will be available here. Learn more about custom questions in Planning Center.

 

Page type: Custom fields

Under Page type, select Custom fields

Page type field with Custom fields selected

 

Name the page and add a Header (optional).

You can also use the + Tag function to personalize the header.

Add page dropdown showing Page name and Header fields, with + Tag button selected

 

Select a custom field.

Custom field 1 dropdown open with "Special items" highlighted

 

Click + Custom field to add fields. You can have up to 9 custom fields per page.

To delete fields, click the x.

Filled out Custom field 1 and empty Custom field 2 dropdown with + Custom field button highlighted

 

Here's an example of the page with a header:

Example Arrangement View page with 3 questions and a header that reads "Are there any special items you'd like to keep with Becky?"

 

Customize by branch

To customize Arrangement View at the branch level, go to Settings > Arrangement View.

Scroll down and click on a branch name.

Settings > Arrangement View showing Branch presentation section and two branch links

 

Toggle on the option to Override organization presentation and save.

This will enable page editing and copy over the organization's flow as your starting point.

Branch customization page with "Override organization presentation" toggle on

Follow the instructions earlier in this article to reorder pages and create new ones. Remember to save!


Reset branch customization

To return to the organization defaults, click the top ellipsis and select Reset.

Branch customization page with top ellipsis open showing Reset option

 

Then confirm Reset.

Reset presentation? confirmation modal with Reset button highlighted

Branches that are not customized will continue to use the organization's flow.

 

Need more information?

Need Help? Email us at support@passare.com or call 1-800-692-5111.