Use the Care Center to track the care and preparation of a body before services.
Flag cases for the Care Center
As you are creating at-need cases, flag the cases you want to track in the Care Center. This will allow you to easily view their progress in a dashboard view.
To do this, go into an at-need case.
Check the Care Center Tracking box from the case sidebar.
Save.
If you would like the Care Center Tracking to be automatically checked for every case, contact us to enable this setting!
Learn more about the Care Center dashboard.
Fill out Care Center basics
Click into any At-Need case.
In the case menu, there will be a section called Care Center.
Select any page in this section to access the Care Center.
Once in the Care Center, add Preparation details like due date, time, and branch.
The decedent will only show in the Care Center dashboard if the Preparation isn't complete.
Add Decedent information, such as race, age, weight, and height.
You can also add an identification photo. This is a great point of reference if multiple people will be working on the body.
Add photos to identify the decedent by clicking the Upload button in the Identification section
Identification photos added will only be visible on the Care Center pages. They are not visible to the family.
Photos added will be listed in the Identification section.
Within the Care Center, you'll see all of the tabs where information can be added.
These tabs correspond to the Care Center pages listed in the case menu.
Transfer
This tab will include the First Call and Transfer Details.
Add Personal Items Removed with Decedent, such as a wedding ring, necklace, etc. Select if they'll be Returned to the Family or Disposed of.
There's an option to print the Personal Items Record, for a list of all of the items and what to do with them.
Then have someone sign when the items are returned to the family.
Embalming
Add all of the Pre-Embalming and Embalming Procedure details.
Use the Body Markings to indicate if the decedent has a tattoo, scar, or if an incision was made.
Click anywhere on the body to add a comment.
Dressing
Dressing can be used to describe the outfit the decedent will be buried in.
Personal Items can be added here as well.
Appearance
Add additional pictures to show what the family would like the decedent's hair and makeup to look like.
Cremation
Add the Cremator for the case under Cremation Tracking > Cremation.
Choose from a list of Passare users or select Other to add your own.
Don't forget the additional Event details under Cremation Tracking.
Merchandise
The merchandise will be pulled from the Goods & Services. If you haven't added any goods and services in the case, nothing will appear.
Also see, How to Setup Checklist & Merchandise for the Care Center.
Tracking
The Tracking tab includes information from the Passare app.
Print the Location Events History, Tracking ID History, or Personal Items by clicking on the printer icon.
To learn more about our mobile app, see Getting Started with the Passare App.
Notes and checklists
Here, you can add notes and complete Care Center-specific checklists.
Need more information?
Need help? Email us at support@passare.com or call 1-800-692-5111.